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Testers think – Management expects them not to think

While meeting a tester from different organization I feel that some of scripted testers do not think. But, after being in constant communication with them I understand that they are good at thinking. But, what stops them is management. I really feel bad about this attitude that management has.

How they make testers to get bored in their job in organization?

–         Take this excel sheet and execute test cases

–         That is not a bug, that is as-designed (I understand but how about thinking from customer perspective?)

–         That is not a valid use-case

–         No user would do that

–         Let’s talk about it later

–         The list continues with all negative comments

I keep thinking why does testers do not question the management regarding this instead of continuing in their job without thinking. This is why some of the testers misguide their juniors saying testing is a boring job which is not true. It’s management who makes testing job boring. But I assume that there are some organizations which need testers who think.

Some of the testers say they are not able to think. They have been asked to write test cases. But even after writing test cases and executing them customers are finding obvious bugs which test team could not. Why? Test cases do not find bugs, but test ideas which are thought by a tester where he / she use his / her brain to think.

I suggest testers to buy a book on Lateral Thinking by Edward De Bono.

SanthoshTuppad

I have been as a software tester for over 5 years. I am a hands-on tester and I've been winning bug battles & testing competitions across the world. I am a testing enthusiast, who conducts free workshops on security testing across India (Covered locations: Bengaluru, Pune, Hyderabad & Chennai. Invite him to come to your location), and monthly meets for testers in Bengaluru. I am also an avid testing blogger.

My interests include traveling, driving my SUV, health & fitness and many others. I mentor budding entrepreneurs, testers, teams in any profession.

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3 Comments

  1. Dipan Patel wrote:

    Santhosh,
    It’s a very brief and truthful information you have provided. Very concise and nice findings.

    Monday, June 14, 2010 at 4:43 am | Permalink
  2. @Dipan Patel,
    But anyone is trying to bring a change in the way management follows process? I think some of them at least start bringing a change in the management so they stop following scripted approach.

    Thanks,
    Santhosh Shivanand Tuppad

    Tuesday, June 15, 2010 at 7:49 am | Permalink
  3. Rajesh Mohan wrote:

    Perfectly said Santhosh, your words mirroring most of the testers in the world.

    The basics itself wrong in the IT industry, so we cant directly go against the management (who mostly the previous generation ;-), they never want to adopt the change easily) and make them to change the way they see testing.

    What we can do here is, we have satisfy the management as well as us. So its great if we follow both scripted and un-scripted approach.

    Cheers,
    Rajesh Mohan.

    Wednesday, January 4, 2012 at 3:48 am | Permalink

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